BarnerDesign service package
When WordPress suddenly stops working
Let an experienced technical and visual problem-solver identify the likely cause, make safe minor fixes and explain the next steps without unnecessary jargon.
Why this solution exists
A WordPress website can fail after a PHP upgrade, plugin conflict, outdated theme, hosting change or database issue. Seeing the symptom is easy; finding the underlying cause without making it worse is the difficult part. Our investigation is systematic and treats backups and risk seriously.
Why BarnerDesign?
BarnerDesign combines WordPress experience, hosting knowledge and a designer’s eye. We can investigate the technology while also recognising when theme code, layout, mobile display or the user journey contributes to the problem.
What you receive
- Initial review of symptoms, hosting environment and recent changes
- Checks of WordPress, PHP, theme, plugins and visible database or server errors
- Review of Site Health, error logs and relevant browser errors
- Investigation of common conflicts, crashes, blank pages, PHP errors and update issues
- High-level check of security, spam, backup status and obvious performance bottlenecks
- Minor fixes that can be completed safely within the two hours
- A short status report covering findings, changes and recommended next actions
This solution is especially suitable for
- The website shows an error, blank page or only works partly
- Problems began after a PHP, WordPress, theme or plugin update
- The website has become noticeably slower or unstable
- You want a professional diagnosis before approving a larger repair
How the collaboration works
Clarification
Send goals, assets and relevant access. We confirm the scope before work begins.
Production
Mark completes the agreed work and focuses on what creates the most value within the framework.
Review
You receive the result or status and collect any feedback according to the agreed process.
Next step
Work finishes at a clear milestone. Additional work is always agreed separately.
What is outside the base package?
- Extensive malware removal, complete rebuilds or redesign
- Paid plugin, theme or hosting licences
- Development beyond the purchased two hours
- A guarantee that every issue can be solved within two hours
Important before purchasing
If the solution needs more than two hours, work stops at a sensible point. You then receive a concrete proposal so price and scope can be approved before work continues.
The current price and binding product description are always shown in the shop.
Frequently asked questions
Can you guarantee a fix within two hours?
No. Some issues are quick, while malware, damaged databases or outdated custom code may require more time. You receive a status report and approve any additional work.
Can you help when the problem began after PHP 8?
Yes. We review the theme, plugins and error logs for incompatible code and recommend a safe repair, update or modernisation.
Do you need hosting access?
Often yes, because server logs, PHP settings and backups may be essential. We only request the access needed for the investigation.
Ready to move forward?
Read the precise product description, see the current price and complete your purchase securely in the BarnerDesign shop.
Relevant experience
Selected work from real client projects
Explore examples of BarnerDesign work across strategy, identity, production and digital delivery.
Transparent starting points
What should you expect to invest?
- WordPress health check and troubleshooting: DKK 2,400
- Migration, clean-up and recovery are assessed for the specific installation.
- Hosting, backups, security and maintenance are available as an ongoing service.
All stated prices are excluding VAT. The shop contains the current binding price and exact scope for standard packages.
